Federal Deposit Insurance Corporation (FDIC)
Consumer Call Center: 877-275-3342 or 877-ASK-FDIC
TDD: 800-925-4618
Websites: www.fdic.gov
The FDIC insures deposits at more than 8,700 banks and savings associations across the country. It also promotes the safety and soundness of these banks and savings associations by identifying, monitoring, and addressing their risks. The FDIC assists consumers and promotes compliance with fair lending, Community Reinvestment Act, and other consumer protection laws and regulations. It also works with lenders, organizations, and the general public to revitalize and educate communities.
The FDIC has a hurricane recovery page on its website with information for you and bankers in the affected areas. This website contains helpful information regarding frequently asked questions by bank customers, guidance provided to banks, a wealth of consumer tips, and links to other useful websites. The FDIC is working cooperatively with all of the state and federal banking agencies and other organizations. The hurricane webpage is updated as more information becomes available. The FDIC maintains a consumer call center (see phone number above) to provide assistance in addressing any inquiries you may have.
In addition, the FDIC's consumer outreach programs and publications address the concerns of depositors and other customers of banks and savings associations. A wide assortment of publications for consumer and community groups, as well as the FDIC's Money Smart financial education program, are available on the website at www.fdic.gov/consumers. You can also connect to the FDIC via Facebook, Twitter, and YouTube.
Federal Reserve System
20th and C Streets, NW
Washington, DC 20551
Telephone: 202-452-3245 or 202-452-3693
Fax: 202-728-5886
Website: www.federalreserve.gov
The Federal Reserve System was founded to provide the nation with a safer, more flexible and more stable monetary and financial system. The Federal Reserve Board provides a clearinghouse of consumer publications on banking, finance, protection, homeownership and mortgages, interest rates, and loans and credit. The clearinghouse contains publications that can be ordered, online brochures, and teaching materials in different formats.
National Credit Union Administration (NCUA)
1775 Duke Street
Alexandria, VA 22314
Telephone: 703-518-6300
Website: www.ncua.gov
The National Credit Union Administration is an independent federal agency that supervises and insures federal credit unions and insures state-chartered credit unions. It is entirely funded by credit unions and receives no tax dollars. A monthly newsletter, The NCUA Report (available by print or on-line), covers news of credit unions around the country and spotlights topics of interest to credit union members.
Office of the Comptroller of the Currency
Comptroller of the Currency Administrator of National Banks
Washington, DC 20219
Telephone: 800-613-6743 TDD: 713-658-0340
Websites: www.occ.treas.gov
The OCC charters, regulates, and supervises national banks to ensure a safe, sound, and competitive banking system that supports the citizens, communities, and economy of the United States. National banks can usually be identified because they have the words "national" or "national association in their titles or the letters N.A. or NT&SA following their titles. The OCC website includes materials for consumer education and for professionals working in the fair housing and fair lending fields. A quarterly newsletter is available in print and online.
OCC has a Hurricane Central webpage that provides a central repository for hurricane-related information for national banks, their customers, and other regulatory agencies. Customers with questions regarding national banks that cannot be resolved through the bank should contact the OCC's Customer Assistance Group via the contact information above.