introduction

Damage to Your Home During a Storm: What Insurance Covers What Damage?

Sample Policy: The Declarations Page

Preparing and Submitting Your Insurance Claim

When Things Go Right: Settling Damage Claims and Moving Ahead with Repairs

Have a Complaint or Can't Get an Answer When Things Go Wrong?

What If I Can't Reach an Agreement with My Insurance Company?

How Does the Mediation Process Work?

State Insurance Regulators

Just Beginning Your Search? Acquiring Insurance

Definitions of Insurance Terms